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Northrop Grumman - Washington, DC
- Call Center / Customer Service Representative
- Direct Employment Agents - Norfolk/Hampton Roads, Virginia
- Customer Service
- Now Hiring Call Center / Customer Service Representatives! We are offering $14 - $18 per hour plus bonuses based on performance and health benefits.Call Center Customer Service Representatives are responsible for providing excellent customer service to our clients either over the phone, online or through email. The ideal applicant is a self-starter with a professional phone manner and ability to handle a large amount of calls per day. This is an entry level position, however, previous customer service, inbound call center, retail or hospitality experience is helpful. Applicants must be at (see more)
- Call Center Solutions Architect
- Lockheed Martin Corporation - Maryland
- Information Tech / Computer
- Security Clearance: Secret Required Skills Experience in designing a Call Center environment, including Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Call Recording and Workforce Management. Experience with telecommunications and customer relationship management (CRM) solutions for call centers. Specific Job Description Performs role of Call Center Solution Architect, Leads and directs large teams with diverse functional and technical disciplines to include enterprise architects, systems engineers, business analysts, and network engineers. Works directly with (see more)
- Customer Service Operations Manager, Call Center
- Healthspring - Baltimore, Maryland
- Healthcare / Nursing
- Position Summary: Manages the overall development and administration of the call center. Manages daily functions, including scheduling, staffing, problem resolution, coaching, queue management, counseling and training. Ensure departments and companys objectives are supported by meeting all performance standards. Supports the Director of Customer Service in various functions; identifying trends, implementing process improvement initiatives. Essential Functions: Provides leadership in the development of strategic long-range plans. Assesses the department's recruitment needs (see more)
- Corporate Trainer, Call Center Operations
- Capital One - Columbia, Maryland
- Call Center
- Job Title: Corporate Trainer, Call Center OperationsProfession: Customer Support/Call Center Operations -> Call Center OperationsThe primary responsibilities of this position include: Facilitate new hire and refresher training classes for call center associates including Customer Service and Sales Agents, Front Line Managers and additional exempt level positions. Design and develop creative and audience-appropriate training tools, including instructor-led programs, on-the-job practice, self-paced exercises and written communications. Materials may be in the form of lesson (see more)
- Call Center/ Customer Service
- Aerotek - Columbia, Maryland
- Call Center
- Call Center/ Customer Service Job Description: Our client in Columbia, MD is currently seeking a team of 40 inbound call center representatives to join their team immediately. The successful candidate MUST have 2-3 years of inbound call center experience. Position Summary: Customer Service Representative will work in a contact center, answering general information questions and facilitate the sale of service and products. Responsibilities: - Handle inbound calls professionally, accurately, consistently, and efficiently - Facilitate the sales process by answering general pre-sales questions - (see more)
- Stac Call Center Agent
- Chenega Corporation - Alexandria, Virginia
- Call Center
- Supporting U.S. Department of State Domestic Security Installation Services (formerly STOS). Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 1. The STAC Call Center Agent should have impressive telephone etiquette, great communication and keyboard skills as well as the ability to work with others in a close manner. 2. They must be able to deliver excellent customer service, externally and internally and have the ability to handle diverse people. 3. The STAC call center agent (see more)
- Call Center - Student Coordinator
- Aerotek - Columbia, Maryland
- Call Center
- Call Center - Student Coordinator Job Description: Our client in Columbia, MD is currently seeking a team of 40 inbound call center representatives to join their team immediately. The successful candidate MUST have 2-3 years of inbound call center experience. ALL QUALIFIED CANDIDATES MUST BE AVAILABLE BETWEEN 9am - 9pm ---Shifts will vary from 10-7pm 11-8pm 12-9pm Position Summary: Customer Service Representative will work in a contact center, answering general information questions and facilitate the sale of service and products. Responsibilities: - Handle inbound calls professionally, (see more)
- Supervisor - Call Center Sales
- Liberty Medical Supply Inc - Virginia
- Other / Miscellaneous
- Shift: DaysHourly/Salary: SalaryScheduled Work Hours: 40+ hours per week commensurate with experience.Work Days: 01-Monday 02-Tuesday 03-Wednesday 04-Thursday 05-FridaySaturdays Required?: YesRegular/Temporary: RegularAnticipated Duration of Assignment: The Supervisor provides day to day support to the management and team members in the Insulin Pump Therapy group. This position is responsible for organizing, training and managing a team of Insulin Pump Specialists and to ensure that individual and team performance meets or exceeds departmental goals and initiatives.In (see more)
- Supervisor - Call Center Sales
- Liberty Medical Supply Inc - Virginia
- Healthcare / Nursing
- Shift: DaysHourly/Salary: SalaryScheduled Work Hours: 40+ hours per week commensurate with experience.Work Days: 01-Monday 02-Tuesday 03-Wednesday 04-Thursday 05-FridaySaturdays Required?: YesRegular/Temporary: RegularAnticipated Duration of Assignment: The Supervisor provides day to day support to the management and team members in the Insulin Pump Therapy group. This position is responsible for organizing, training and managing a team of Insulin Pump Specialists and to ensure that individual and team performance meets or exceeds departmental goals and initiatives.In (see more)
- Supervisor - Call Center Sales
- Liberty Medical Supply Inc - Virginia
- Sales / Sales Management
- Shift: DaysHourly/Salary: SalaryScheduled Work Hours: 40+ hours per week commensurate with experience.Work Days: 01-Monday 02-Tuesday 03-Wednesday 04-Thursday 05-FridaySaturdays Required?: YesRegular/Temporary: RegularAnticipated Duration of Assignment: The Supervisor provides day to day support to the management and team members in the Insulin Pump Therapy group. This position is responsible for organizing, training and managing a team of Insulin Pump Specialists and to ensure that individual and team performance meets or exceeds departmental goals and initiatives.In (see more)
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